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Return Policy

  • Please inspect all merchandise upon receipt. Any discrepancies must be reported immediately.
  • All returns must contain a return authorization # and a brief note of explanation.
  • No restocking fees.
  • All exchanges/returns must be made within 30 days from date of order.
  • All approved returns received after that date are subject to an in-house credit.
  • NO RETURNS ACCEPTED ON USED MERCHANDISE.
  • Any used merchandise shipped to Tennis Geeks will be returned to the customer at the customer's expense.
  • Total refund/credit for racquets returned will be subject to an $9.00 stringing charge.
  • Any custom string purchased will not be refunded or credited.
  • Do not return racquet covers unless defective.
  • All exchanges and rejections will incur a reshipping fee of $5.95
  • All returns on new merchandise must be returned in the original manufacturer's carton and all associated accessories, promotional items, instructions, and warranty information must be included in order to receive a refund/credit.
  • Exchanges/Returns may be brought in person to our showroom.

ALL returned packages must be wrapped properly.
ALL UNWRAPPED PACKAGES WILL BE REFUSED.

  • Please do not adhere shipping labels and tape directly to the manufacturer’s package.
  • Manufacturer boxes can be wrapped in a trash bag or paper bag if no box is available.
  • Racquets must be mailed boxed/padded to ensure additional damage will not occur during shipping.